Privacy Policy

Last Updated: 11/07/2026

At Saif Pharma, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website [Website URL].

Saif Pharma is a herbal care brand with a legacy of over 60 years, offering herbal, Unani, wellness, personal care, and health support products.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Your name, phone number, email address, shipping address, billing address, order details, payment status, and customer support communication.

We may also collect basic technical information such as browser type, device information, IP address, pages visited, and website usage data to improve user experience and website security.

Payment Information

All online payments are processed through secure third-party payment gateway partners. We do not store your full debit card, credit card, UPI, net banking, or wallet details on our servers.

Payment information is handled securely by the authorized payment gateway provider as per applicable laws and security standards.

How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmations and shipping updates
Respond to customer support queries
Improve our website, products, and services
Prevent fraud, misuse, or unauthorized transactions
Share important updates related to your order or account
Send promotional communication only when permitted by you

Sharing of Information

We may share limited customer information with trusted third parties only when required for order fulfilment, payment processing, shipping, customer support, fraud prevention, legal compliance, or business operations.

These third parties may include courier partners, payment gateway providers, Shopify, analytics tools, and customer support tools.

We do not sell or rent your personal information to any third party.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website performance, and show relevant offers.

You can disable cookies through your browser settings, but some website features may not function properly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee 100% security.

Marketing Communication

With your consent, we may send promotional messages, product updates, offers, or wellness-related information through email, SMS, WhatsApp, or other communication channels.

You may opt out of promotional communication at any time by contacting us at [Email].

Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal and business requirements.

Children’s Privacy

Our products and website are intended for adults. We do not knowingly collect personal information from children without parental or guardian consent.

Health Disclaimer

Information on our website is for general awareness and product information only. Our herbal, Unani, and wellness products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a qualified healthcare professional before using any product, especially if you are pregnant, nursing, taking medication, or have a medical condition.