Terms and Conditions

Last Updated: 11/07/2026

Welcome to Saif Pharma. These Terms and Conditions govern your use of our website [Website URL] and your purchase of products from us.

By accessing our website or placing an order, you agree to these Terms and Conditions.

About Saif Pharma

Saif Pharma is a herbal care and wellness brand offering herbal, Unani, personal care, men’s wellness, digestive care, skin care, hair care, joint care, respiratory care, and general wellness products.

Eligibility

By using this website, you confirm that you are at least 18 years of age or using the website under the supervision of a parent or legal guardian.

Product Information

We make every effort to display accurate product names, descriptions, images, pricing, ingredients, usage directions, and availability.

However, product packaging, labels, color, design, or formulation may be updated from time to time. The actual product may slightly vary from images shown on the website.

Health and Wellness Disclaimer

Our products are herbal, Unani, Ayurvedic-inspired, wellness, and personal care products. Product results may vary from person to person.

The content on this website is not medical advice. It should not be used as a substitute for consultation with a qualified doctor, physician, or healthcare professional.

Do not use any product if you are allergic to any ingredient. Consult your healthcare professional before use if you are pregnant, nursing, under medication, or suffering from any medical condition.

For external use products such as oils, avoid contact with eyes, wounds, or irritated skin unless specifically directed on the label.

Orders

Once you place an order, you will receive an order confirmation by SMS, email, or WhatsApp, depending on the details provided by you.

We reserve the right to accept, cancel, or refuse any order in case of incorrect pricing, stock unavailability, payment failure, suspected fraud, incomplete information, or service limitations.

Pricing and Payment

All prices are listed in Indian Rupees unless stated otherwise. Prices may change without prior notice.

We accept payments through available payment methods on the website, including UPI, debit card, credit card, net banking, wallets, and other payment gateway-supported methods.

Your order will be processed only after successful payment confirmation or order verification in case Cash on Delivery is available.

Cash on Delivery

Cash on Delivery may be available for selected products, pin codes, or order values. We reserve the right to cancel COD orders in case of incomplete address, suspicious order pattern, high-risk pin code, or failed order verification.

Shipping and Delivery

Orders are shipped as per our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, weather, strikes, address issues, remote locations, or circumstances beyond our control.

Return, Refund, and Cancellation

Returns, refunds, replacements, and cancellations are handled as per our Return and Refund Policy.

Due to the nature of wellness, herbal, hygiene, and personal care products, opened, used, damaged-by-customer, or tampered products are not eligible for return.

User Responsibilities

You agree to provide accurate name, address, phone number, and payment details while placing an order.

You also agree not to misuse the website, attempt fraud, copy website content, upload harmful code, interfere with website functionality, or use the website for illegal purposes.

Intellectual Property

All website content, including product images, logos, text, graphics, icons, labels, designs, and brand elements, belongs to Saif Pharma or its authorized partners.

You may not copy, reproduce, modify, distribute, or use our content without written permission.

Limitation of Liability

Saif Pharma will not be liable for indirect, incidental, special, or consequential damages arising from website use, product use, delivery delays, payment issues, or third-party service failures.

Our maximum liability for any order shall be limited to the amount paid by you for that order.

Third-Party Links

Our website may contain links to third-party websites, payment gateways, courier tracking pages, or external tools. We are not responsible for the privacy practices, content, or services of third-party websites.